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Terms of Service

Last updated: October 28, 2026

These terms describe general rules for using the UseGlic Command Centre and related services. The UseGlic service is provided by USE GLIC TECHNOLOGIES LIMITED ("UseGlic"). These terms are not a substitute for a signed customer agreement. Before a paid or sensitive-data deployment, confirm the contracting entity, pricing, data-processing terms, support, retention, service levels, liability allocation and dispute terms in the applicable agreement.

1. Description of Service

UseGlic provides the Command Centre for AI teammates that enables teams to define roles, set review points, govern, monitor, and control AI teammates across their organisation. The Service includes role orchestration, connector management, access controls, approval workflows, and runtime deployment.

2. Account Registration

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must notify us immediately of any unauthorised access to your account.
  • You may not share your account credentials with others.

3. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws.
  • Attempt to gain unauthorised access to any part of the Service.
  • Interfere with or disrupt the Service or servers.
  • Use the Service to transmit malware, viruses, or harmful code.
  • Reverse engineer, decompile, or attempt to derive the source code of the Service.
  • Resell, sublicense, or white-label the Service without our express written permission.

4. Your Data

  • You retain full ownership of all data, configurations, and content you submit to the Service ("Customer Data").
  • You grant us a limited, worldwide, royalty-free license to use, process, and store Customer Data solely to provide the Service.
  • Model services and data handling depend on the workspace and environment configuration. Confirm the applicable provider, data path and provider terms before connecting sensitive information.
  • You are responsible for ensuring your Customer Data complies with applicable laws.

5. AI Agent Operations

  • You are responsible for the agents you create, approve, and deploy through the Service.
  • You must ensure appropriate human oversight for agent actions.
  • You must comply with all applicable laws regarding AI teammate usage in your jurisdiction.
  • Outputs can be incomplete or incorrect. A person responsible for the workflow should review them before relying on them or taking consequential action.

6. Fees and Payment

  • Fees, billing frequency, taxes, payment terms, cancellation and refunds are set out in the applicable order or customer agreement.
  • Do not rely on a price or commercial commitment unless it is confirmed in the offer or agreement for your workspace.

7. Service Availability

Availability can be affected by maintenance, configuration and third-party services. Any service level or support commitment applies only if stated in the applicable customer agreement.

  • Failures or changes in infrastructure, model services, connected services or networks.
  • Maintenance or events outside the reasonable control of the service operator.

8. Intellectual Property

  • We retain all rights, title, and interest in the UseGlic platform, software, and trademarks.
  • You retain all rights to your Customer Data and agent configurations.
  • Feedback you provide may be used to improve the Service without obligation to you.

9. Confidentiality

Confidentiality commitments, including their scope and duration, should be stated in the applicable customer agreement.

10. Warranties and Liability

Any warranties, exclusions, liability limits and remedies must be stated in the applicable signed customer agreement. This general product-use summary does not set a financial liability cap or waive rights available under applicable law.

11. Indemnification

Any indemnity obligations must be stated in the applicable signed customer agreement.

12. Termination

  • Suspension, termination, cancellation and their effects are governed by the applicable customer agreement and applicable law.
  • Data return, deletion and backup retention depend on the data type, service configuration and applicable agreement. We do not promise deletion of all customer data within a fixed period through this page.

13. Disputes and Governing Law

The contracting entity, governing law and dispute forum must be identified in the applicable signed customer agreement. Nothing on this page waives a right or shortens a limitation period provided by applicable law.

14. Changes to These Terms

We may update this general summary as the Service changes. Customer-specific changes and notices are governed by the applicable customer agreement and law.

15. Contact Us

For questions about these Terms, contact us at:

Email: hello@useglic.com
Website: https://useglic.com